Shipping policy

📦 Shipping Policy

We are committed to processing and shipping your order as quickly as possible.

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🕒 Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

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🚚 Shipping Time

Estimated delivery times:

Please note that shipping times may vary due to carrier delays or high demand seasons.

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💵 Shipping Costs

Shipping costs are calculated at checkout based on your location.

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📍 Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

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📦 Lost or Stolen Packages

Once your order has been shipped, we are not responsible for lost or stolen packages.

If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly.

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⏳ Delays

We are not responsible for shipping delays caused by the carrier, weather, or customs.

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🌎 International Orders

International customers are responsible for any customs fees, duties, or taxes that may apply.

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💬 Need help?

If you have any questions about your order, please contact us at:

support@andinastationeryshop.com